Welcome to Intercom. We put together this quick guide to help you get started on day 1.

Step 1: Install Intercom

There's a number of differnet ways you can install Intercom, depending on your product and your needs. We've got guides for installing on a standard web app, on a single page web app, on a standard website, on a wordpress site, on an iOS app or an Android app.

Step 2: Import your users

Once you've installed Intercom, make sure to import your user data. We provide a simple way for you to import a list of users via CSV, Mailchimp, Mixpanel or Stripe.

Step 3: Configure Intercom to be about your product or site

Now its time to confirgure Intercom to be about your product or site.

  1. Customize the Intercom messenger to match your brand.
  2. Enable secure mode to keep your data safe.
  3. Group your users by company.

Step 4. Configure for you and your team

Next, you need to configure Intercom so that it's set up properly for your team.

  1. Set admin permissions
  2. Set up 2fa
  3. Set your notification settings

Step 5: Customize Intercom to be about your users

Finaly, you need to start sending Intercom data specific to your users.

  1. Send Intercom Custom Data Attributes
  2. Start tracking User Events
Did this answer your question?