Design

Orla Tuite avatar Caitlin Brodie avatar
41 articles in this collection
Written by Orla Tuite and Caitlin Brodie

How to delete your store banners

Banners can be added to your online store via the Design section, (which will appear on your home page) or can be added to your collections. If at any point...
Orla Tuite avatar
Written by Orla Tuite
Updated over a week ago

How to add a copyright statement in the footer of all pages

To add a copyright statement to the footer of every page, you'll need to use the advanced customisation tool which is available on the Business plan and above. This tool...
Orla Tuite avatar
Written by Orla Tuite
Updated over a week ago

How can I change the Font used in my store?

If your theme supports customisation (denoted in the themes list by the yellow paint brush) then you can easily change the font used by any part of your site by...
Orla Tuite avatar
Written by Orla Tuite
Updated over a week ago

Testing buttons

Test button
Caitlin Brodie avatar
Written by Caitlin Brodie
Updated over a week ago

Can I remove the SupaDupa branding from my online store?

There are possibly two parts to this question. If you are referring to the "mysupadupa.com" that appears in the URL, then yes you may purchase your own domain name and...
Orla Tuite avatar
Written by Orla Tuite
Updated over a week ago

Favicon: can I add my own Favicon to my store?

With HTML/CSS customisation (available on selected paid plans), you now have the ability to add a custom Favicon to your store. To do so, follow these steps: 1. Visit the...
Orla Tuite avatar
Written by Orla Tuite
Updated over a week ago

Can I use my own web font on SupaDupa?

Using a web font in your SupaDupa store that you purchase or find using an online service such as Google Web Fonts is possible, but it does require that you...
Orla Tuite avatar
Written by Orla Tuite
Updated over a week ago

How to add a logo to your online store

The logo feature is available on the Start Up plan and above. To add a logo to your store, please go ahead and: 1. Log into your SupaDupa admin 2....
Orla Tuite avatar
Written by Orla Tuite
Updated over a week ago

Mobile Friendly Stores

SupaDupa has launched significant steps towards responsive themes. This will be in the form of a mobile optimised theme which is now available for all of our stores. This mobile...
Orla Tuite avatar
Written by Orla Tuite
Updated over a week ago

Prevent Photo Downloading / Image Watermarking

Right Clicking SupaDupa does not prevent people from right clicking on your photos, as there is no reliable way to do that on every browser. The fact is, if you...
Orla Tuite avatar
Written by Orla Tuite
Updated over a week ago

What size should my logo and banners be?

The short answer to this question: the dimensions to use are completely up to you. That said, we've had many ask for a recommendation or guide to the dimensions that...
Orla Tuite avatar
Written by Orla Tuite
Updated over a week ago

Adding a video to your homepage

Please note: The steps detailed below require you to be on a selected paid plan as it involves pasting code into your theme. Please be sure you are careful when...
Orla Tuite avatar
Written by Orla Tuite
Updated over a week ago

How do I remove remove my address from my Checkout?

When your customer clicks checkout on your shop, they will be taken to the Checkout and shown a receipt summary of their purchase while being prompted to enter their address...
Orla Tuite avatar
Written by Orla Tuite
Updated over a week ago

How can I add a code snippet to my shop?

Whether you have a particular ad-tracking service you'd like to use, some custom text or image you'd like to include in the footer, a ratings system widget or any order...
Orla Tuite avatar
Written by Orla Tuite
Updated over a week ago

Why is my image being cropped?

Why is my image cropped? If you’re using your banners as part of your theme settings or, when creating a page using the slider block and set them to ‘Fill-screen’...
Orla Tuite avatar
Written by Orla Tuite
Updated over a week ago

Adding sub categories to a customised theme

Headline: If you are using a theme which was customised before 13th March 2015 - you will not be able to use the Dropdown/Submenu feature. All standard themes have been...
Orla Tuite avatar
Written by Orla Tuite
Updated over a week ago

What Internet Browsers does SupaDupa work with?

SupaDupa is vigorously tested against the latest browsers and devices, including: - Mozilla FireFox - Google Chrome - Safari - iPhones - iPads - Internet Explorer 7 - Internet Explorer...
Orla Tuite avatar
Written by Orla Tuite
Updated over a week ago

How can I add images to my info pages?

The Info Pages functionality supports HTML, and with this you can add images - whether it be a sizing chart, a logo of an organisation you belong to, or simply...
Orla Tuite avatar
Written by Orla Tuite
Updated over a week ago

How do I insert a link into a page?

SupaDupa will soon be introducing a WYSIWYG HTML editor into most content management pages. But until we do, here's a quick way you can insert links into any page in...
Orla Tuite avatar
Written by Orla Tuite
Updated over a week ago

How do I use Google Tag Manager with my store?

Google Tag Manager provides a convenient method to control the code snippets you would like to include within your store - without needing to modify a theme's code every time....
Orla Tuite avatar
Written by Orla Tuite
Updated over a week ago

How can I change my Background Image in my Theme?

At this time it is not possible to change the background image of your web pages. All of our themes are designed to minimise visual clutter so as to really...
Orla Tuite avatar
Written by Orla Tuite
Updated over a week ago

How to add banners to the home page

The Banner slideshow feature is available on the Professional plan and above. SupaDupa Banners can appear on your home page and on your collection pages too! In this article, we'll...
Orla Tuite avatar
Written by Orla Tuite
Updated over a week ago

Coming Soon Page

This article is for you if you are just starting out and do not have your products or product photos yet, but want to put up a holding page to...
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Written by Orla Tuite
Updated over a week ago

How to add banners to a collection

The Banner slideshow feature is available on the Professional plan and above. SupaDupa Banners can appear on your home page and on your collection pages too! In this article, we'll...
Orla Tuite avatar
Written by Orla Tuite
Updated over a week ago

How can I embed my blog into my SupaDupa site?

It is not possible to directly "embed" a Tumblr or WordPress blog into your SupaDupa boutique, as neither of those services support framed embed options, and their is no option...
Orla Tuite avatar
Written by Orla Tuite
Updated over a week ago

Image Uploading - Common Issues

SupaDupa is used on a lot of different computers and occasionally people have difficulty uploading Product Photos, Logos or Banners. These are some common questions and issues that arise. When...
Orla Tuite avatar
Written by Orla Tuite
Updated over a week ago

Banner slideshow templates for download

Banners can have multiple creative uses, for example, you could feature products and collections, use it to display a coming soon message if you are still setting up your store,...
Orla Tuite avatar
Written by Orla Tuite
Updated over a week ago

How to remove SupaDupa logo - de-badge credit at the footer?

The good news is that you can now opt to use a very discreet version of the SupaDupa credits or remove it altogether if you so choose. These options are...
Orla Tuite avatar
Written by Orla Tuite
Updated over a week ago

How can I add a Slideshows or Banners to my online store

Banners have multiple creative uses, for example, you could feature products and collections, announce latest site news, or promote any special offers you may have. They are a great way...
Orla Tuite avatar
Written by Orla Tuite
Updated over a week ago

Images not showing in Internet Explorer

If your images are not showing or loading correctly in Internet Explorer, and the following are ALL statements you agree with, please see the notes below (if any of these...
Orla Tuite avatar
Written by Orla Tuite
Updated over a week ago

Why when a customer clicks to see a larger image within the product screen does he need to be taken to another page?

Ok, so we debated this feature at length and our reasoning is as follows: a). We wanted to be able to show really big, oversized images of the thumbnails being...
Orla Tuite avatar
Written by Orla Tuite
Updated over a week ago

Why doesn't the Spoonful store theme have thumbnails on the product page?

All of SupaDupa's store themes are designed differently and albeit they share common ground in functionality, that functionality can be expressed in different ways within the interface. e.g. thumbnails can...
Orla Tuite avatar
Written by Orla Tuite
Updated over a week ago

Photo Sizes and Download Speed

We encourage you to upload the highest quality images you can when creating your products, as best quality images will ultimately make your products look better, and encourage more people...
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Written by Orla Tuite
Updated over a week ago

Banner vs Logo - What is the difference?

A logo is your brand logo or mark identified with your brand or even just your brand name in a select font in some cases. Your logo will appear the...
Orla Tuite avatar
Written by Orla Tuite
Updated over a week ago

Can I change my theme if I feel it's not for me even after using it?

Yes. You can change your theme as many times as you like long after you launch your store. The Themes Chooser in the Store Designer section of your backoffice allows...
Orla Tuite avatar
Written by Orla Tuite
Updated over a week ago

What is a theme?

An e-commerce theme is a type of 'skin' or style pallete for your store. Each theme is different in it's own way. You decide which theme goes best with the...
Orla Tuite avatar
Written by Orla Tuite
Updated over a week ago

Add links to your store banners

Prime your banners with new buying opportunities by adding a simple link. Almost 2 in every 3 shops forgets to prime their most valuable (above the fold) screen real-estate with...
Orla Tuite avatar
Written by Orla Tuite
Updated over a week ago

How do I make my images line up nicely?

If you would like to make your images line up nicely on your homepage and collection pages so they appear to stay in a straight line and are of the...
Orla Tuite avatar
Written by Orla Tuite
Updated over a week ago

Where in the backoffice do I select my theme?

To try out a new theme for your store go to the 'Store Design' tab in your dashboard. Browse the available themes. Choose one you like and your store will...
Orla Tuite avatar
Written by Orla Tuite
Updated over a week ago

How can we find others on supadupa?

We do not currently have a way of switching or navigating between SupaDupa shops, SupaDupa was primarily intended to be a standalone boutique service. To have a glimpse of some...
Orla Tuite avatar
Written by Orla Tuite
Updated over a week ago