If you are receiving the following error message from PayPal when attempting to go through the checkout, please note that it may be because the address entered into the Checkout form was incorrect. PayPal perform a check on the address provided, and if they cannot find the address, PayPal will reject the attempt to order with this error:

Unable to process payment. Please contact the merchant as the shipping address provided by the merchant is invalid, and the merchant has requested that your order must be shipped to that address.

The solution in this case is to ensure that a valid address is entered during the checkout. Also ensure that you do NOT use abbreviations where possible, as this may also cause PayPal some difficulties in accurately locating the destination address. Entering a fake address for testing purposes may also result in the error message.



Example: Enter a valid address to avoid this error from PayPal:

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